We do not demand any sort of deposit from you until your vehicle has been assigned to a reputable driver for a price that you agree upon. Before we begin working on finding you a carrier, though, we do take your credit card information.
We do this because it's typical for customers to "double book" with multiple carriers, believing this will improve their chances of getting their car transferred. All auto transport businesses are leveraging the same tools to locate a carrier for your automobile. So if a vehicle is "double booked," it just delays the process and muddles the carriers looking for their next vehicle on their route. By providing your credit card information in advance, we can work in good faith toward locating you a driver based on our efforts.
We guarantee that if we are unable to locate you a carrier at a price you are comfortable with, there will be no cancellation fees and your card will not be charged. We simply ask that you allow us to work on obtaining the finest carrier and best price for you.
Your credit or debit card number guarantees that we will do everything possible to get you a reputable driver on the dates and at the price you request. We don't get paid until your vehicle is shipped, so it's always in our best interest to provide stellar service.