Privacy Policy

Welcome to Safemile AT LLC DBA:Safemile Auto Transport (“Safemile,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use and share that information, and the choices you have regarding your personal data. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

“We,” “our” or “us” means Safemile and its affiliates. “You,” “your,” or “user” means the individual accessing this Site and/or using our services.


This website and its content is not intended for those under 18 years of age. You may only use services provided with a parent or legal guardian’s permission. Children 13 and younger may NOT submit personal information or use our services for any reason; this website is not intended for children under the age of 13.

Information We Collect:

We collect various types of information to provide you with our car transport services. The information we collect includes:

Personal Information: This includes your name, phone number, email address, home address, billing address, and other details necessary for providing you with a car transport quote and service.

Vehicle Information: To facilitate car transport, we collect details about your vehicle, such as make, model, year, and vehicle identification number (VIN).

Reviews and Posts: If you choose to leave a review on our website or third-party review sites, we may collect the information you provide in those reviews.

Payment Information: When you book our services, we collect payment information, including credit/debit card numbers, expiration dates, CVV codes, and billing addresses. We ensure that this sensitive data is securely processed and protected.

Website Usage Information: We collect information about your use of our website through cookies and similar technologies. This includes IP addresses, browser type, device information, and pages visited to improve user experience and understand website traffic.

Correspondence: We may collect information from your communications with us, including emails, text messages, phone calls, call transcription and call recordings.

Additionally, we utilize email tracking services that inform us when users open our emails and interact with them by clicking on links. This information aids in improving our communication and ensuring the effectiveness of our email correspondence.

Use of Information:

We use the collected information for the following purposes:

Providing Services: We use your information to process and fulfill car transport services, including providing quotes, scheduling pickups and deliveries, and coordinating with transport carriers.

Communication: We may use your contact information to communicate with you about your bookings, updates, promotions, and administrative notices related to our services.

Website Improvement: Your website usage information helps us improve our website’s functionality, content, and user experience.

Marketing: With your consent, we may send you marketing materials and promotional offers related to our services.

Dispute Resolution: In case of disputes or issues related to our Terms & Conditions, we may use your information to investigate and resolve the matter.

Legal Compliance: We may use and disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and interests.

Protection of Your Information:

At SafeMile Auto Transport, we employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Sharing of Information:

We may share your information with the following parties for the purposes mentioned above:

Transport Carriers: We share necessary information with transport carriers to arrange for car transportation.

Service Providers: We may share information with trusted third-party service providers to assist in providing our services, such as payment processing and customer support.

Legal Requirements: We may disclose information when required by law, such as responding to legal requests and complying with court orders.

CAN-SPAM Act Compliance:

The CAN-SPAM Act is a law that governs commercial email communications and provides recipients with the right to opt-out from receiving such emails. At Safemile Auto Transport, we are committed to complying with the CAN-SPAM Act and ensuring that our email communications meet the necessary requirements. When you provide us with your email address, we may use it for the following purposes:

Providing Services: We may send you emails related to your car transport services, including booking confirmations, updates, and important service-related information.

Marketing and Promotional Emails: We may occasionally send you marketing and promotional emails to keep you informed about special offers, discounts, and updates about our services.

Administrative Notices: We may use your email address to send you administrative notices regarding changes to our policies, terms & conditions, and other important updates.

Your Consent and Revocation:

By providing your email address and accepting our terms & conditions when applying for a quote, you are providing your electronic signature and giving us consent to send you emails for the purposes mentioned above. You have the right to revoke this consent at any time.

To unsubscribe from receiving future marketing and promotional emails, you can email us at [email protected] or following the unsubscribe instructions provided in the email and we will promptly remove you from our email list. Please note that even if you unsubscribe from marketing emails, you may still receive important service-related emails.

Text Messages:

If you provided consent during your online quote application, Safemile Auto Transport might send you text messages to communicate important information related to your car transport service. By accepting our terms & conditions during the quote application, you provided your electronic signature and written consent to receive text messages.

You may revoke your consent for text messages at any time by texting STOP to any form of communication received from our company, whether it was an email or a text message.

Your privacy is important to us, and we take the necessary steps to protect your personal information and ensure compliance with the CAN-SPAM Act. If you have any questions or concerns regarding our email communications or wish to exercise your right to unsubscribe, please contact us at:

[email protected]

(888) 277-8212

California Online Privacy Protection Act (CalOPPA):

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law applies to any person or company in the United States (and potentially worldwide) that operates websites collecting personally identifiable information from California consumers. It requires such websites to conspicuously display a privacy policy stating the types of information collected and the parties with whom it is shared, as well as to comply with the policy.

According to CalOPPA, we agree to the following:

Users can visit our site anonymously:

You have the option to visit our website anonymously without providing any personal information.

Privacy Policy Link:

Once this privacy policy is created, we will include a link to it on our home page or, at a minimum, on the first significant page you encounter after entering our website.

Notification of Privacy Policy Changes:

If we make any updates or changes to our privacy policy, we will notify you about those changes on our Privacy Policy Page.

Ability to Change Personal Information:

If you need to change or update your personal information, you can do so by emailing us at [email protected].

By using our website and services, you acknowledge that you have read, understood, and agree to the practices outlined in this Privacy Policy, including our compliance with the California Online Privacy Protection Act.

Do Not Track Signals:

We honor Do Not Track signals , plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Links to External Websites:

Our website may contain links to external websites for your convenience and information. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any linked websites you visit.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the date of the last revision will be indicated.

Acceptance and Governing Law

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This Privacy Policy is governed by the laws of the State of VIRGINIA without regard to its conflict of laws principles.

Contact Us:

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

[email protected]

[email protected]

500 E Main St, 16th Flr Norfolk,VA 23510 USA

(888) 277-8212 

Thank you for choosing Safemile Auto Transport. Your privacy is important to us.

“Last Update 08/15/2023”