We do not collect a deposit from you until your car is actually assigned to be picked up by a reputable driver for a price you approve.
We do, however, take your credit card information before we begin to work on finding you a carrier.
We do this because it is very common for customers to “double book” with multiple companies thinking this will give them a better shot at getting their vehicle dispatched. In fact, all car shipping companies are using the same resources to find a carrier for your vehicle. So when a car is “double booked” it only delays the process and confuses the carriers who are searching for their next vehicle to pick up on their route.
By taking your credit card information in advance, it allows us to work on finding you a driver in good faith for our efforts.
If we fail to find you a carrier at a price you are comfortable with there are NO CANCELLATION FEES and your card will NOT be charged. We only ask that you let us work on getting you the best carrier at the best price present their offers to you.
By giving us the assurance of your credit or debit card, we will do the best job possible to get you picked up on the dates you request for the price you want by a reputable carrier. We do not get paid until you get a driver dispatched to ship your vehicle, so it is always in our interest to do the best job possible for you.