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How to Choose the Right Car Shipping Company: A Comprehensive Guide

As you prepare to transport your car to a new location, one of the most important decisions you’ll make is choosing the right car shipping company. With numerous options available, it can be overwhelming to determine which company will provide the best service and ensure the safe delivery of your vehicle. In this comprehensive guide, we will walk you through the essential factors to consider when selecting a car shipping company. From reputation and experience to pricing and customer service, we’ll cover everything you need to know to make an informed decision.

1. Research and Gather Information

Before diving into the selection process, it’s crucial to conduct thorough research and gather information about various car shipping companies. Start by searching online for car shipping companies in your area or the area you’re planning to move to. Read customer reviews and testimonials to get a sense of their reputation and reliability. Look for companies that have a strong track record of delivering vehicles safely and on time.

Pro Tip: Make a list of 5-10 car shipping companies that stand out to you based on their reputation and customer feedback. This will serve as a starting point for your evaluation process.

2. Check Licensing and Insurance

One of the most important factors to consider when choosing a car shipping company is their licensing and insurance. Ensure that the company is properly licensed and registered with the Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA). This will provide assurance that they meet the necessary standards for transporting vehicles.

Additionally, verify that the company has adequate insurance coverage to protect your vehicle in case of any damage or accidents during transit. Ask for proof of insurance and carefully review the coverage details to understand your rights and liabilities.

3. Evaluate Experience and Expertise

Experience and expertise play a significant role in the car shipping industry. Look for companies that have been in business for several years and have a proven track record of successfully transporting vehicles. An experienced car shipping company will have the necessary knowledge and skills to handle various types of vehicles and navigate potential challenges that may arise during transportation.

Consider the company’s specialization as well. Some companies specialize in shipping specific types of vehicles, such as classic cars or luxury vehicles. If you have a unique or valuable vehicle, choosing a company with expertise in handling such vehicles can provide an extra layer of confidence and security.

4. Compare Pricing

While pricing shouldn’t be the sole determining factor, it’s important to compare the pricing structure of different car shipping companies. Request quotes from the companies on your list and compare them based on the services offered and the overall value provided.

Keep in mind that the lowest price doesn’t always guarantee the best service. Look for a balance between affordability and quality. Be wary of extremely low quotes, as they may indicate subpar service or hidden fees. On the other hand, excessively high prices may not necessarily correlate with superior service. Look for transparent pricing and ensure that there are no hidden costs or surprises.

Pro Tip: Many car shipping companies offer online calculators or quote request forms on their websites. Utilize these tools to get an estimate of the cost based on your specific requirements.

5. Consider Transportation Options

Car shipping companies typically offer two main transportation options: open transport and enclosed transport. Open transport involves transporting your vehicle on an open trailer, exposed to the elements. This is the most common and affordable option for shipping cars. On the other hand, enclosed transport provides a higher level of protection by transporting your vehicle in an enclosed trailer. This option is recommended for valuable or delicate vehicles.

Consider your vehicle’s value, condition, and your personal preferences when choosing between open and enclosed transport. If your vehicle holds sentimental or monetary value, investing in enclosed transport may provide peace of mind.

6. Assess Customer Service and Communication

Excellent customer service and clear communication are essential when entrusting your vehicle to a car shipping company. Evaluate the responsiveness and professionalism of the companies on your list. Do they promptly answer your inquiries? Are they transparent about their processes and policies? A reputable car shipping company will prioritize customer satisfaction and be readily available to address any concerns or questions you may have.

Consider reading customer reviews specifically focusing on customer service experiences. Look for feedback on communication, responsiveness, and overall satisfaction with the company’s handling of the transportation process.

7. Understand Pickup and Delivery Options

Another crucial aspect to consider is the pickup and delivery options offered by the car shipping company. Some companies provide door-to-door service, where they will pick up your vehicle from your current location and deliver it to your desired destination. This is the most convenient option as it eliminates the need for you to transport your vehicle to a specific location.

Alternatively, some companies offer terminal-to-terminal service, where you drop off and pick up your vehicle at designated terminals. This option may be more affordable but requires you to arrange transportation to and from the terminals.

Evaluate your preferences and convenience when choosing between door-to-door and terminal-to-terminal service. Consider factors such as proximity to terminals, availability of transportation, and your schedule.

8. Verify Safety Measures and Tracking

Safety should be a top priority when choosing a car shipping company. Inquire about the safety measures and precautions taken by the company to protect your vehicle during transportation. Ask about the equipment used, such as tie-downs and wheel chocks, to secure the vehicles on the trailer.

Additionally, inquire about the tracking options available. A reputable car shipping company will provide a tracking system that allows you to monitor the progress of your vehicle throughout the transportation process. This provides peace of mind and allows you to stay informed about the estimated delivery time.

9. Read and Understand the Contract

Before finalizing your decision, carefully read and understand the contract provided by the car shipping company. Pay close attention to the terms and conditions, including cancellation policies, insurance coverage, and liability in case of damage or loss. If there are any unclear or ambiguous clauses, don’t hesitate to ask for clarification.

Ensure that you are comfortable with the terms outlined in the contract and that they align with your expectations and requirements. If necessary, consult with a legal professional to review the contract before signing.

10. Trust Your Instincts

Lastly, trust your instincts when choosing a car shipping company. If something feels off or if you have any doubts or concerns, it’s better to explore other options. Your vehicle is a valuable asset, and you want to ensure it’s in safe hands.

Consider the overall impression you’ve formed about each company throughout the research and evaluation process. Choose a company that not only meets the necessary criteria but also gives you a sense of confidence, reliability, and transparency.


Choosing the right car shipping company requires careful consideration and research. By evaluating factors such as reputation, licensing, experience, pricing, customer service, and safety measures, you can make an informed decision that ensures the safe and reliable transportation of your vehicle. Remember to trust your instincts and choose a company that aligns with your specific needs and preferences. Safemile Auto Transport is committed to providing exceptional car shipping services, and we encourage you to reach out to our experienced team for a personalized quote and further assistance.